Privacy Policy

Last Updated: September 2, 2026

1. Introduction

SoMind ("we", "us", or "our") is committed to safeguarding the Personal Information we collect when you use our Services. This Privacy Policy explains what information we process, how we use it, when we disclose it, and your rights regarding your information.

2. Information We Process

• 2.1 Information Provided by You: We may process information you provide directly, such as your name, email address, age, sign-in information, account settings, support inquiries, AI chat messages, and cycle records you choose to enter.

• 2.2 Wellness Data: When you connect a supported consumer wearable device, we may process wellness trend data synced from the device, including sleep data, activity data, heart rate data, and related wellness summaries.

• 2.3 Health Platform Data: If you choose to connect SoMind to the Apple Health app through HealthKit on iOS or to Health Connect on Android, and grant the requested permissions, we may read health and fitness data from the applicable platform. Depending on the platform, device compatibility, enabled features, and permissions you select, this data may include sleep data, sleep stages, steps, active energy, workout and exercise information, distance, heart rate, heart rate variability (HRV), blood oxygen saturation (SpO2), temperature data, and cycle tracking data. We may also write compatible health and fitness data collected by SoMind or a connected wearable device to the Apple Health app or Health Connect. SoMind only accesses the data categories you authorize and that are necessary to provide the enabled features.

• 2.4 AI Interaction Data: If you choose to use AI features and grant permission for AI Data Use, we may process your questions or messages, selected wellness trend data, sleep summaries, activity summaries, heart rate trends, cycle records you entered, and basic app context necessary to generate AI responses. This may include selected health and fitness data imported from the Apple Health app or Health Connect when it is relevant to your request.

• 2.5 Information Collected Automatically: We may collect technical data such as device model, operating system, IP address, app version, unique identifiers, usage data, feature interactions, crash logs, and performance logs.

• 2.6 Third-Party Sources: We may use third-party SDKs and service providers, including Firebase and Google Analytics, to measure app performance, engagement, and reliability.

3. How We Use Your Information

• 3.1 Service Delivery: Account management, transaction processing, and wellness trend display.

• 3.2 Communication: Critical service updates, security alerts, and administrative messages.

• 3.3 Marketing: Promotional updates. You may opt out by contacting support@somind.ai.

• 3.4 Analytics: Researching trends and usage patterns to improve product quality and user experience.

• 3.5 Security & Legal: Fraud prevention, enforcement of Terms of Service, and compliance with applicable laws.

• 3.6 AI Features: If you enable AI Data Use, we may use your questions or messages, selected wellness trend data, sleep summaries, activity summaries, heart rate trends, cycle records you entered, and basic app context to generate AI summaries and responses through the OpenAI API. AI Data Use is optional and can be disabled at any time in Settings > AI & Data Use.

• 3.7 Health Platform Integration: We use data you authorize us to read from the Apple Health app or Health Connect to synchronize health and fitness information, display wellness metrics and historical trends, provide relevant app features, and improve the accuracy and continuity of your personal wellness information. If you authorize write access, we use it to save compatible data collected by SoMind or a connected wearable device to the applicable health platform.

4. Disclosure of Information

• 4.1 Service Providers: We may share limited information with service providers that help us operate the app, including cloud hosting providers, analytics providers, customer support tools, and payment processors where applicable.

• 4.2 Third-Party AI Service Provider: SoMind uses the OpenAI API to generate AI summaries and responses. Information is only sent when you choose to use AI features and grant permission for AI Data Use. If selected health data imported from the Apple Health app or Health Connect is relevant to an AI request, it is only sent after you have granted both the applicable health platform permission and permission for AI Data Use. Before transmission, we remove or exclude direct personal identifiers whenever possible and limit the data shared to what is necessary to generate the AI response. We do not send your name, email address, phone number, precise location, payment information, password, or Bluetooth device identifiers to OpenAI for AI responses.

• 4.3 Third-Party Protection: We require service providers that process information on our behalf to maintain privacy and security safeguards that are equivalent to those described in this Privacy Policy.

• 4.4 Legal Requirements: We may disclose information when required by applicable laws, legal processes, or enforceable government requests.

• 4.5 Business Transfers: Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of assets.

• 4.6 Health Platform Data Restrictions: We do not sell health and fitness data obtained through the Apple Health app or Health Connect. We do not use or disclose such data for advertising, marketing, determining creditworthiness, or data mining unrelated to providing or improving health and wellness features visible to you. We do not permit advertising or analytics providers to access this data. Except as described in this Privacy Policy, we only disclose this data to service providers as necessary to provide features you request, with your permission, or when required by applicable law.

5. Your Rights and Choices

• 5.1 Access & Correction: You may access or update certain account information through the app settings.

• 5.2 AI Data Use Permission: AI Data Use is optional. You may enable or disable it at any time in Settings > AI & Data Use. If disabled, SoMind will not send your personal data to OpenAI, and AI-generated responses will not be available.

• 5.3 Health Platform Permissions: Connecting SoMind to the Apple Health app or Health Connect is optional. You may grant, limit, or revoke access to individual data categories at any time through the Apple Health app, your device settings, or Health Connect settings, as applicable. Revoking access stops SoMind from reading or writing additional data through that platform and may limit related features. Revoking permission does not automatically delete health data that was previously imported into your SoMind account. You may request deletion of previously imported data by deleting your account or contacting us.

• 5.4 Account Deletion: You may delete your account at any time within the app or by contacting us.

• 5.5 California Privacy Rights (CCPA): California residents may have rights to access, delete, and opt out of certain information-sharing practices.

6. International Data Transfers

Information may be processed on servers located outside your home country. We implement industry-standard security measures, including SSL/TLS encryption, to protect your information.

7. Children's Privacy

The Services are not intended for children under the age of 13. If you believe unauthorized information from a child has been collected, please contact support@somind.ai.

8. Data Retention and Deletion

We retain your Personal Information only for as long as necessary to provide the Services, maintain your account, operate app features, comply with legal obligations, resolve disputes, enforce our agreements, and protect the security and integrity of the Services.

In general, we retain different categories of data as follows:

Account information, such as your email address, sign-in identifiers, and basic profile information, is retained while your account is active. If you delete your account, we will delete or anonymize this information within 30 days, unless a longer retention period is required or permitted by law.

Health and well-being data, such as sleep, activity, heart rate, HRV, SpO2, temperature trends, stress, mood, cycle tracking information, data imported from the Apple Health app or Health Connect, and related wellness records, is retained while your account is active so we can provide historical trends, insights, AI features, and other app services. If you delete your account or request deletion, we will delete or anonymize this data within 30 days, unless a longer retention period is required or permitted by law.

Revoking access to the Apple Health app or Health Connect stops future access but does not automatically delete data previously imported into your SoMind account. Data that SoMind previously wrote to the Apple Health app or Health Connect may remain within the applicable platform after you revoke access or delete your SoMind account. You can view, manage, or delete that data using the privacy and data controls provided by the applicable platform.

AI interaction data, such as chat history, prompts, responses, and related context, is retained while your account is active to provide conversation history, app functionality, quality improvement, and safety support. If you delete your account or request deletion, we will delete or anonymize this data within 30 days, unless a longer retention period is required or permitted by law.

Device, technical, analytics, and usage data, such as device model, operating system, IP address, app events, crash logs, diagnostics, and performance logs, is generally retained for up to 24 months for security, analytics, troubleshooting, and service improvement purposes.

Support communications, such as emails or customer service requests, may be retained for up to 3 years after the issue is resolved, unless a longer retention period is required for legal, regulatory, tax, accounting, dispute resolution, or security purposes.

Some information may be retained for longer where necessary to comply with legal obligations, prevent fraud or abuse, resolve disputes, enforce our agreements, maintain security, or protect our legal rights.

Backup copies and system logs may remain in our backup systems for up to 90 days before being securely deleted or overwritten according to our standard backup retention practices.

You may request deletion of your account or Personal Information by contacting us at support@somind.ai.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and reflected by the "Last Updated" date above.

10. Contact Us

For privacy-related questions or concerns, please contact:

Email: support@somind.ai